Requesting a Refund
All requests for refunds must be made in writing to the Office of Student Experience by emailing Advising@theamericancollege.edu.
Fees are subject to change at any time without notice. Fees may not be credited to another student. Most companies have educational reimbursement plans; contact your company for details. The College also is an "eligible institution" under The Higher Education Act of 1965 (as amended). This status allows you to take advantage of the Lifetime Learning Credit under Internal Revenue Code. Consult your tax advisor to see if you qualify.
Discounted pricing cannot be combined with any other offers, coupons, discounts, or promotions. We reserve the right to correct any incorrect pricing / charges that may have occurred.
The policies are as follows:
Price Adjustments Policy
Discount or pricing adjustment requests will be accepted within 7 days of the date the enrollment was processed for fulfillment. Discounted pricing cannot be combined with any other offers, coupons, discounts, or promotions. We reserve the right to correct any incorrect pricing / charges that may have occurred.
Non-Credit Courses and Programs Refund Policy
The College will refund non-credit course tuition less a $49 cancellation fee within 10 days of the date the enrollment was processed for fulfillment, and only if the course has not been accessed.
Those enrolling in non-credit program packages, where all courses are purchased at once, are eligible to receive a refund less a $495 cancellation fee within 10 days of the date the package enrollment was processed for fulfillment, and only if the program has not been accessed. There are no partial refunds for package courses not accessed.
Refund Policy for HS & Graduate School Courses
The College will refund course tuition less a $130 cancellation fee if a student requests the refund within 30 days of signing up for the course or, in the case of a live onsite or webinar class, before the third class date, whichever is sooner. Those enrolling in designation packages, where all courses are purchased at once, will be subject to separate refund arrangements communicated at the time of purchase.
For Pre-Paid Packages: The College will refund course tuition paid less a $495 cancellation fee, if student requests refund within 30 days of enrollment (after 30 days, no refund).
Refund Policy for Dalton Education: Dalton Education, LLC must be notified at 877-426-2373 of potential shipping errors and refund requests within five business days of receiving materials. If the materials have been marked, damaged, opened, or are otherwise unable to be resold, we will not be able to refund the cost. Students must return materials by a trackable shipping method. Original and return shipping costs will not be refunded. Refunds for Dalton Education as part of a pre-paid package enrollment will be subject to The American College’s 30 days of enrollment refund policy.
Refund Policy for FSCP®
The College will refund course tuition less a $90 cancellation fee, if a student requests the refund within 30 days of enrollment. No refunds will be issued after this date.
Refund Policy for Guild Students
Students enrolling through Guild Education partners cannot be granted refunds after they have completed the Education Verification during the enrollment process. If you have questions about whether a program is right for you, please speak with an admissions advisor at 866-883-5640 before you enroll.
Refund Policy for Knowledge Hub+
No Refunds
TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, ALL FEES ARE NON-REFUNDABLE.
As described herein, even if you cancel your subscription to Knowledge Hub+ before the end of your annual subscription period, as applicable, you will not receive a refund for any portion of the Fees for the remainder of that subscription period.
If you are currently enrolled in your final course in the CAP®, ChFC®, ChSNC®, CLF®, CLU®, FSCP®, RICP®, or WMCP® Programs, please reconsider subscribing to Knowledge Hub+. Once your designation is conferred, you will be able to enroll in Knowledge Hub+ as a member of The College's Professional Recertification Program without having to pay the annual subscription fee. If you subscribe or renew in Knowledge Hub+ and earn your designation within the yearly subscription period, you are not entitled to a refund. In rare circumstances, we may provide a credit, refund, discount, or other consideration to some or all of our subscribers (“Credits”). The amount and form of such Credits, and the decision to provide them, are at our sole discretion. The provision of Credits in one instance does not entitle you to Credits in the future for similar instances, nor does it obligate us to provide Credits in the future, under any circumstance.